We would like you to be happy with your purchase, however, if you are dissatisfied:
You have the right to cancel your order by contacting us in writing to specify what you wish to amend or cancel from your order.

If you experience issues with a product please get in touch, in most cases, we will be able to offer you a replacement product F.O.C

We will refund you within 7 days of your notice of order cancellation.

Items can only be returned if not as sold in the description or the item doesn't meet your requirements

Damage to exterior packaging is not a reason for returns or refunds.

Once a product has been used or the seal has broken it is then non-refundable.

Hermes

All prices are based on weight and are determined by Hermes 

Hermes offer 2 types of postage options 

Parcel Shop drop off - 3-4 working days 

Parcel Shop drop off Next Day - 1-2 working days 

UK Delivery is Free for orders over £350

Orders before 11am will be processed the same day

We also deliver  worldwide using Roayl Mail 

Europe & Republic of Ireland

USA and Canada 

South America

Austrailia and NZ 

UAE

For countries not listed above please request quotation prior to purchase 

For special deliveries please contact prior to purchase.